Shipping policy

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time:

  • Domestic (within Canada): 3–7 business days

  • International: 7–21 business days (may vary by location)

Note: Delivery times are estimates and may be affected by customs delays, weather conditions, or carrier issues beyond our control.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions

• We currently ship within Canada only.

Lost or Damaged Packages

• We are not responsible for packages lost or damaged during transit.

• If your package arrives damaged, please contact the shipping carrier immediately and notify us at info@himaura.ca.

Address Accuracy

• Please ensure your shipping address is correct at checkout.

• We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.